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FAQ

Please check our FAQ’s below for our most commonly asked questions relating to how, where and when etc. If your query is not listed, please feel free to contact us and we’ll be happy to help.

What is Rags 2 Riches 4 School?

Rags 2 Riches 4 School is not a charity organisation. It is a business, which specialises in collecting from educational sectors. We pay for quality second-hand clothes, which are then sold to other businesses and become affordable clothing to help developing nations.

How much will we get?

Our current rate is 50p per kilo which is a great price compared to our competitors – some have stopped collecting, some others are paying as low as just 30p a kilo. Your rate can always be confirmed when we send your promotional bags and material about 3 weeks before the collection, and is always available on our website.

When do we get paid?

We usually aim to pay within a week, but when we get very busy during peak times the payments might take a a few weeks longer. Please also note cheques are not posted out during school holidays due to so many being returned as site inaccessible by post office.

Is there a limit to what funds my school can raise?

No, the more clothes you recycle the more you earn! All we ask you to do is look at our
What We Collect page to be clear about what items we accept.

How much does it cost?

We offer a simple & FREE collection service, providing the education establishments with leaflets, stickers, posters and banners to advertise the events for you.

What happens on collection day?

We collect the clothes without a fuss. If you would like to give us a call in the morning we will be more than happy to let you know which order our collections are that day. It is as simple as that!

There is little or no storage at school, so what can we do?

We can use our ‘School Space Saving Octabins’ which are designed for this problem. If needed, we could even arrange for an early morning collection usually just after the first classes start.

Our school is a really small school, but can we still set up a collection?

Absolutely, your school is as important as all the larger ones and some small school are doing much better than the larger schools! If you’re looking to raise more money your community might help contribute towards your school collection. Maybe we can help you organise with the use of community posters & leaflets.

What if our collection is less than 25 Bags full?

Remembering the whole idea is to be as environmentally friendly as possible while helping schools raise money!

The average collection size is 40 full bags (about 280kg or equivalent), if you do not achieve this and you have significantly less (20 full bags or fewer) please call us by 9:30am, we will most likely still collect if we are passing nearby but we might rearrange to another date when we are nearer to yourselves to give you a chance to remind parents for a last boost to the collection) – schools that advertise the collection well in advance and remind parents don’t have a problem collecting this average amount. For collections that have results of less than £50 we reserve the right to roll the value over and add to the next clothes collection payment.

Can I donate any payment to charity?

Yes, this can also be arranged. Please call us for more details.

A few of my items have signs of wear and tear, will you still accept them?

Yes, as long as they are re-useable and clean we are happy to accept those items. All we ask you to do is look at our What We Collect page to be clear about what items we accept.

What if there are items in the collection that should not have been weighed at school?

The collection weight is NOT final until we have had confirmation from our warehouse that the collection was true to the re-usable items we advertise we collect . Many schools do not police the collections and sometimes we see a lot of black bags. These can sometimes be a sign that the normal/usual way of collecting has not been followed and this is quite often the time when we end up trying to call schools back to adjust the weight. Timing does not always allow us to do this on the collection day and we reserve the right to update the collection weight for 3 days after the collection day.

Severe weather conditions: If we have a collection next week, what should we do?

Keep collecting! The collection date is set and will be going ahead as planned. If you think your school may be affected by the weather, please visit our website or contact us to check what arrangements we have made.

Severe weather conditions: What should we do if our school is closed?

If your school has to close, please let Rags2Riches4Schools know so we can re-arrange a collection date with you.

Some areas will not be affected so it is worth visiting our website or contacting us directly to check this.

What if you can’t reach our school, even though it is open?

Rags 2 Riches 4 Schools will no doubt contact you to let you know if we are making other arrangements, usually this is the same day of the following week.

I’m worried that I will be arriving late at my school. Does that mean I won’t be able to take part in the collection event?

There is some leeway when, if you are late, you may still be able to leave the collection bags for us to revisit. Contact your school to let them know if you think you might be late.